Privacy Policy

1. Overview

The Whole Game, LLC ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit thewholegame.com (the "Site") or purchase our Products.

2. Information We Collect

We may collect the following types of information:

• Information you provide directly: Name, email address, and any other information you submit when joining our waitlist, making a purchase, or contacting us.
• Purchase information: Transaction data processed through our payment provider (Stripe). We do not store full credit card numbers on our servers.
• Usage data: Standard website analytics including pages visited, time on site, and browser/device information, collected through tools such as Google Analytics.

3. How We Use Your Information

We use the information we collect to:

• Process and fulfill your purchases and deliver your digital products
• Send order confirmations and product access information
• Send waitlist confirmation emails and launch announcements
• Send occasional marketing emails about new products or updates (you may unsubscribe at any time)
• Improve the Site and our products
• Respond to your inquiries and provide customer support

4. Email Marketing & Mailchimp

We use Mailchimp to manage our email list and send communications. When you join our waitlist or make a purchase, your email address may be added to our Mailchimp list. Mailchimp's privacy practices are governed by their own privacy policy, available at mailchimp.com. You may unsubscribe from our emails at any time using the link included in every email.

5. How We Share Your Information

We do not sell your personal information. We may share your information with trusted third-party service providers who assist us in operating the Site and delivering our Products, including:

• Stripe (payment processing)
• Mailchimp (email communications)
• Microsoft OneDrive (product delivery)
• Website hosting and analytics providers

These providers are contractually obligated to protect your information and may only use it as directed by us.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, to comply with legal obligations, and to resolve disputes. You may request deletion of your personal data at any time by contacting us.

7. Cookies

Our Site may use cookies and similar tracking technologies to improve your browsing experience and analyze Site traffic. You can control cookie settings through your browser preferences. Disabling cookies may affect certain functionality of the Site.

8. Children's Privacy

This Site is intended for use by adults and organizations. We do not knowingly collect personal information from individuals under the age of 13. If you believe we have inadvertently collected such information, please contact us immediately.

9. Your Rights

You have the right to access, correct, or request deletion of any personal information we hold about you. To exercise these rights, please contact us at the information below. We will respond within a reasonable timeframe.

10. Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of data transmission over the internet is 100% secure, and we cannot guarantee absolute security.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be effective upon posting to the Site. We encourage you to review this policy periodically.

12. Governing Law

This Privacy Policy is governed by the laws of the State of Tennessee.